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Good morning everyone,

Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.

If you were having issues logging in, a simple password reset will get you back into your account.

Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus

Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.

Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.

Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.

We appreciate your patience, and the support you show one another on AgingCare.

-The AgingCare Tech Team

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My problem has been fixed. Thanks, AgingCareCM!
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Geaton,

I had the kitty a while back but it’s okay now.
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Hi all,

The team's aware of this sporadic issue with profile pages. Thanks for your patience as we work to fix it.
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Nope, everything is fine for me
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I just got the Whoops kitty page when I tried to go to my Profile page.

Is anyone else having a problem this morning?
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Thanks, Alva.

Yay! My Whoops kitty is gone now. I always have to log in too. The ‘remember me’ button doesn’t make any difference. It logs me out.
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I got my profile back!
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Need I can get your profile page now whereas this a.m. I could not.
Lots of kittens and lots of spinning, and one time when the site poofed and I had to go out and back in. I always have to log in now even tho I do the remember me thing. But overall have been having lots better luck of late here.
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I can't access my profile page, either.
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Please correct my profile page. The ‘oops kitty’ has shown up.

Thanks for your help.
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I'm not changing my icon. Best picture of me ever taken.
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Beatty, have you logged out and then back in? Rebooted? I doubt it's the icon because they're so small but you can try resaving it as a different type of file (jpeg, pdf, jnp) as well as saving it at a smaller file size. It may be your local internet is bogged down and not performing properly.
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Good Morning Cwillie! It's too early for me to get up, but thought I would jump in here and try to help Beatty by adding info.

So, hello Beatty! I tried changing my avatar to see if it works.
Have some cake. 🎂

Keep in mind the watchword or fix has often been to change your passwords.

As for newsfeed taking time to load, I got the arrow circling just now.

Going back to sleep now. Zzzzzzzzzzzz
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Maybe it's a problem with the new picture you've chosen, have you tried just going back to the default icon?
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Hi, I am unable to change my icon pic. Have noticed others have changed theirs - so maybe just me? I have changed it before.. have I exceeded a limit?
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Is anyone else having it take forever to load their news feed? Regular pages are just fine for me but my feed just sits there loading. and loading. and loading (yawn), even if I was there 2 seconds before that.
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It's been a long time since we've had a spam attack, I thought the site bots had eliminated that possibility and they were a thing of the past.
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Admins,

The poster theresalanina has put this same nonsense on multiple posts. I reported a many but there's too many. Please remove them all.
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Update: I can access my profile now, so problem solved. Thanks, Admins!
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Hi all,
 
Thanks for surfacing this issue. Site admin has been notified and our tech team is working on a fix.

As a heads up, we'll be making "test" posts on this thread shortly. They'll contain several links and punctuation marks. They might look odd or spammy, but it's a legitimate part of the process.
 
Thanks for your patience!
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