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Oh I do tell her it looks great. And it's not me that brings up the subject. But, I do think I will find out how much the in-house salon charges & go from there. Her finances are so tight, and I am unable to work myself so it's tough.
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I'd give up on trying to convince her. If it's not working, I wouldn't continue talking about it. Let it go. Trained staff at my LO's Memory Care unit do a great job getting cooperation with showers and hair care. I think that sometimes those in a regular AL just aren't trained to do that.

If she can afford it, I might just pay extra for her to have it done in the salon sink. Her comfort and peace of mind is worth the extra money, imo.

You can also check out Dry Spray Shampoo to help freshen her hair. I use it as a root boost. They've come a long way and are much better now. Pantene has a great one.

Eventually, as she progresses, she may change her acceptance of getting shampooed in the shower. I'd wait on that. And if she complains that her hair looks bad, just tell her that it looks great.
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Is the salon expensive and can she afford the extra little indulgence? My mom was like yours, she always hated showers and preferred a bath because she couldn't stand water raining down over her head and face. For as long as I can remember it was her little treat to herself to get a weekly wash and set, if your mom is willing and able it is probably the easiest solution to your mom's hair problems.
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