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In the for what it is worth category.

When negotiating get the full name and title of the person yo are dealing with.

Sometimes it is worth mentioning this is needed should legal action become necessary....

Personally I am big on email confirmations because they provide written records

Quoting one of my favorite contributors to knowledge network groups
Attorney at law Kevin P. Keane:
"agreements not reduced to writing, are NOT worth the paper they ain't written on."

KISS

It is better to deal with friends than to make adversaries
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I am feeling stronger getting this advice. To thr original poster, i am with you 100 percent! I saw my husband who has alzheimers last night. He is in an assisted living senior center. As of yesterday, i am fighting with them over all the hidden charges, abuse directed at me, among other things. He told me last night he had told one of the women that works there that he was going home. I do not know if that is true or not. He became confused the last 40 minutes of my visit. But, I will NOT let him come back here. It would be a complete disaster. And they were right. It comes back to the social workers. In this case the ones who lied over and over to me. Tommorow will be a nightmare, but no matter what, i will not accept him back here. Btw, his boozing urge is comming back. Take some of the advice here, I know I am!
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