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Well, it was early, but it wasn't a pre-dawn raid. And these two people were following a prescribed procedure to check on the welfare of a vulnerable person, so naturally it couldn't be pre-arranged. They found that everything was as described and documented and that your grandmother was very well cared for and as comfortable as she ever could be in these sad circumstances. At first sight, that should be the end of it.

But I can see and understand that you feel sore about this, and perhaps even though you know rationally that they were right to check - always check, never assume, you never know... - there must still be that unpleasant sensation lurking in the background of having been unjustly, absurdly "suspected".

Perhaps it would help relieve tension, and clarify APS's plans, if you were to put in a call on the pretext of asking about follow-up to this latest visit. You can explain that although you understand the good policy behind it, and you are even happy that your grandmother's welfare is officially important, the visit was disruptive and the family is anxious to focus only on your grandmother at this very - as you say - private time.

They are unlikely to apologise, because they followed procedure. If you get a human social worker with some common sense on the line, though, he or she might express regret that the visit intruded on the family. Is there anything else you're hoping for?
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