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I guess you could start with Council on Aging. Here they have shuttles to transport elders.
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Yes to NeedHelpWithMom's suggestion to contact your mom's area's Council on Aging. An in-home agency can also provide a companion to shuttle her there and on other errands.
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Where I the live, the area on aging has no shuttles or companion service. All they will do is give the name of transport companies, home health companies and, if you are low income, they will give you free bus passes.
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NeedHelpWithMom Dec 2019
That’s a shame that transportation isn’t provided in your area. The shuttle buses here are great. They have wheelchair accessibility. The driver helps those needing assistance with entering and exiting the vehicle. It works out very well. They do trips to the doctors, pharmacy, grocery, church, etc.
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Reach out to local churches and houses of worship - they sometimes have members willing to transport elderly to appointments, etc.
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How does transportation work with an in home care service? Do they use their own transportation or yours?
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worriedinCali Dec 2019
Depends on the agency and whether or not they provide vehicles for their employees. We have 2 agencies here including the VNA/hospice that provide their employees with cars but they don’t use them to transport clients. IHSS (caregivers paid through Medi-cal) workers use the clients car. If the client doesn’t have a car, I have no idea what they use. If the caregiver uses their own car, IHSS won’t pay for gas or mileage.
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Check with your city, local senior centers, etc.

In my mom's area...
"The City operates a door-to-door Dial-A-Ride program for passengers 65 years of age or older, or for those who hold an Americans with Disabilities (ADA) card. Customers can use Dial-A-Ride to do errands, go shopping, or to get to medical appointments."

You have to call ahead to reserve your ride, but it only costs $3, so it is both very helpful and affordable. If something similar is not available in your area, you may need to rely on friends.
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NeedHelpWithMom Dec 2019
I am glad your mom has a great service that she can use.

It’s interesting some people are independent and willing to use a service. Other people simply don’t want to take transportation provided by a service and will ask family members to take them.

My brother did this. His senior apartment community provided shuttle buses and he didn’t want to follow the schedule they offered for errands.

It may not be convenient at times. I get that, but it’s a grind for family members to have to take them out frequently, as well as costly to continue to pay for gas.
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