Follow
Share

A door to door salesman came out to their house and talked them into having an a/c unit installed the next day at $8500 and duct cleaning for another $8500. And he got them to inflate their income.

This question has been closed for answers. Ask a New Question.
Find Care & Housing
I would contact the company immediately and if the work is done, let them know you aren't going to stand for this. The salesman took advantage of your elderly parents and if they don't fix this, bringing in way back in line, you will be reporting the incident to The BBB, State Agency for Elderly Care, Attorney General and whatever agency licenses the kind of work they do. You should report this to most of those offices anyway but if the threat can get you somewhere quicker and maybe more try it first. Oh and the local TV stations especially if one does some sort of consumer advocate thing on a regular basis just mentioning it might have them falling all over themselves to fix this. After it's resolved though you should report to someone protecting elderly unless you really feel it was the one salesman and he is fired or something because he or they will do it to others if this is their MO.
Helpful Answer (0)
Report

I took my Mom's checkbook, credit cards and any cash out of the house. Any people we deal with landscaper etc know they can only talk to me or they don't get paid.
Helpful Answer (4)
Report

Whomever you report this to make sure you tell them he got them to inflate their income. Who wrote the number down? Stop payment at bank ASAP.
Helpful Answer (2)
Report

If it’s paid but the work has not started, call them immediately and cancel the work and ask for a refund. Do you have POA?
Anyone with dementia cannot make their own decisions.
We had to move dad closer to family. He had new inground sprinklers installed (he already had them), he had his concrete sidewalks redone (because the neighbor had them done) paid both in CASH... and was already calling the concrete sidewalk guy back to come do his “blacktop” driveway when we intervened. We told the guy not to come- that dad has a brain injury and is not able to make decisions. In two weeks he spent over 10,000!
can you takeover finances to prevent further incidents? Get POA if you don’t akready have it.. put a limit on monthly credit card transaction amounts, take the checkbook... limit ATM withdrawals...do whatever it takes to prevent future scams!
How about a “no soliciting” sign?
Unfortunately, there are people out there who truly take advantage.
Helpful Answer (2)
Report

That's a lot of money. I'd consult with an attorney without delay to get all the possible remedies and defenses. Some contracts are just Unconscionable. It may be unenforceable.
Helpful Answer (1)
Report
Tangie Sep 2018
Thanks.
(0)
Report
I assume the work is already done? If not, cancel it. If so, call the company and give them the chance to do the honorable thing. If they choose not to, call your County's Office of Services for the Aging and your District Attorney's office. If your local television station has a consumer reporter, call him/her also.
There are SO many service and home improvement companies that prey on the elderly.
Helpful Answer (6)
Report
Nhomeresideent Sep 2018
Thrre should also be a local licensing board. Removing his licence to sell is also a big motivator. Your suggestions are pretty thorough, especially the state AG and TV station.
(1)
Report
Has he paid them in full already? Read the contract, see if you can cancel. If not, it is a scam, so cancel either way. The only problem would be getting his money back.
Helpful Answer (1)
Report
Tangie Sep 2018
The bank paid the company already. And it is too late to cancel.
(0)
Report
It may be late now but usually there is a 3 day "cool off" time when the contract can be cancelled.
If the person that signed the contract is not capable of entering into a contract then it could be cancelled.
Has the person that signed the contract been diagnosed with Dementia of any kind? If so contact the company and inform them that due to a medical condition the person that signed the contract is not legally able to enter into such a contract.
Helpful Answer (3)
Report

Check thru all of the paperwork. There may a form called Right of Recision. It will spell out the time period that the consumer has to call and cancel the contract without penalty. If there isn’t one, call the Consumer Protection Bureau And report. If there isn’t a Consumer Peotection Bureau in their State, call the State Attorney General’s Office.
Helpful Answer (10)
Report

This is obviously financial exploitation of a vulnerable senior.

Report this to the authorities and call the company that sold them an 8500.00 vent cleaning. That is so blatant it's not even funny.

As for the AC I would not let them remove it, the company is obviously not worried about their integrity so it is reasonable to assume they will take their AC and leave them in the lurches with no unit. I imagine for 8500.00 it is a dual unit for cooling and heat.

Get these crooks nailed!
Helpful Answer (6)
Report

Many states have a 3 to 7 day period to "roll back" or invalidate these type of contracts. Check with an elder law attorney, your local sheriff's office or the local aging agency immediately! In fact, start with the sheriff's office so they can start looking for this guy if he's still working the area door to door.
Helpful Answer (11)
Report

This question has been closed for answers. Ask a New Question.
Ask a Question
Subscribe to
Our Newsletter